Equipment Service Management

Service after the sale is more important now than ever. Whether you offer service agreements, provide warranty repair or replacement, or offer full rebuild and refurbish services, you need a system that ties into your core business system and extends visibility for the full life cycle of your products.

MS Dynamics AX Service Management benefits:

• Meet evolving customer demands with streamlined process to create and maintain service agreements and activities
• Manage financials effectively with streamlined A/P and A/R management; track exact costs for service orders: monitor and manage invoicing
• Gain insight into operational processes with time-saving error-free integrated processes across your business. Empower customers with access to self-service applications
• Maximize the quality of services by optimizing resource use with automated planning for service orders; track operational productivity to understand performance and achieve profitability

Service Management with MS Dynamics AX provides these key features for the equipment manufacturer:

• Warranty management
• Service Agreements
• Flexible service object structure
• Service scheduling and management
• Service Parts inventory management
• Service expense and billing management
• Service and parts history ("as-maintained" visibility)
  
  

As experts in Industrial Equipment Manufacturing we know how important service management can be. Sikich LLP can help you leverage your current investment in MS Dynamics AX so you can extend your customer service from cradle to grave.

Downloads:

• Download Brochure on Service Management from Sikich LLP.

Sikich LLP. Making Manufacturers More Competitive

TOP