One of the business questions regularly encountered by Industrial equipment manufacturers is whether an ERP system, in our case Microsoft Dynamics AX, is able to handle reconditioning and overhaul.  Many of these businesses exist in the US, and reconditioning is something typically done for equipment with a long life span like power trains, turbines, gears, etc.  Reconditioning and refurbishment have become an increased source of new revenue and an important business concern.

In this scenario, the customer sends in a used piece of equipment and the reconditioning process makes it ‘as good as new’ again through full or partial disassembly with a combination of replacement and repair of different components. Reconditioning operations exist often in conjunction with ‘new build’ but they can also run in separate facilities. Some Reconditioning businesses are Make-to-Stock, where no engineering is required, for example the refilling of ink cartridges, the remanufacturing of engine starters, etc. In this case the remanufacturing or reconditioning is a standard process.