Customer Success Stories



We've Streamlined These Manufacturing Businesses:





 Telsmith    manufactures

 

Client: MDC Vacuum Products, LLC is a leading manufacturer of engineered process solutions; HV & UHV vacuum components, ceramic-to-metal bonding and complex ultra-high purity gas delivery systems.

Challenge: MDC, owned by Equity Partner Centre Lane Partners, is looking to rapidly grow their business worldwide. However, their growth was restricted by an older ERP system, with limited CRM and web integration, that did not allow them to expand without significant overhead investment.

Solution: MDC Vacuum Products implemented Microsoft Dynamics AX at their corporate site as well as two remote plants in a rapid timeline. The AX solution was a full ERP implementation including integrated CRM, Financial Management (designed to support their worldwide operations), Supply Chain Management and Production/Shop Floor Management. Teamed with the consulting services from Streamline Systems, MDC is focusing on sales revenue growth through integrated CRM software in combination with Order Processing and Customer Service.

Result: MDC Vacuum has seen immediate results – their sales booking have already increased within months of going live on Dynamics AX. They are operating at optimal fashion and are positioned to dramatically expand in the coming years.

www.mdcvacuum.com



A.W. Chesterton 
A.W. Chesterton

 

Client: Telsmith manufactures a full line of engineered products designed for use in processing aggregates, recycled concrete, recycled asphalt and raw minerals mining.

Challenge: Telsmith was losing orders due to the slow customer response time. They needed a system that could help them reduce the time to market while meeting the demands of the specific customer requirements.

Solution: Telsmith implemented Microsoft Dynamics AX, including the product configurator and the engineering change management system. Teamed with the consulting services from Streamline Systems, Telsmith implemented a system that allowed customer service representatives to quickly enter orders of complex configurations without the need for expensive engineering resources. Streamline applied PDM integration to Dynamics AX allowing Telsmith to remove engineering redundant processes..

Result: Optimizing Telsmith business processes onto Microsoft Dynamics AX reduced product development, improved time-to-market, increased productivity and reduced late shipments. Telsmith was able to grow their sales while significantly reducing their operating costs.
www.telsmith.com




Mechanical Seals
Xtek

 

Client: A.W. Chesterton Company is one of the largest international manufacturers of industrial fluid sealing, Engineered Polymer Solutions (hydraulic/pneumatic), ARC Composite Coatings and Maintenance Products. The company works with customers to provide the solutions that help industry run more reliably, efficiently and economically.
Challenge: A.W. Chesterton has distributors/sales offices around the world as well as manufacturing facilities in North America. Having disparate systems was preventing them from growing and expanding into new markets around the world. They needed an ERP system that would provide best business practices across their sales offices and manufacturing locations globally.
Solution: A.W. Chesterton chose the Microsoft Industrial Equipment Solution for Dynamics AX because it offered them a world class application that they could deploy across their international offices.   Utilizing an easy-to-use interface, they were able to standardize processes using best business practices across their entire enterprise.
Result: A.W. Chesterton is able to apply a single mode of order processing across their enterprise and has established best practice application to many of their business practices around the world. A.W. Chesterton has also been able to standardize their business processes throughout their manufacturing facilities. Standard applications applied across their enterprise is enabling Chesterton® to penetrate new markets around the world.
www.chesterton.com




Southern Graphic Systems (SGS)
Southern Graphic Systems (SGS)

 

 

Client: Xtek Inc., a 100 year old company located in Cincinnati, a leading manufacturer of custom machined and heat-treated parts and component assemblies for heavy-duty industrial applications, has gone live on Microsoft Dynamics AX and sees immediate business improvements.
Challenge: Xtek is in the expansion mode. They are currently a multi-site manufacturer who is expanding operations and acquiring new companies. They required business applications that they could roll out into their new acquisitions. Xtek needed to replace their Oracle Financial Applications operating on a Novell Network with GroupWise e-mail.
Solution: Utilizing Microsoft Dynamics AX with the Microsoft Technology stack, the project team, assisted by Streamline Systems industry expert consultants developed fully documented corporate defined “best business practices” focused on providing significant business improvements. Xtek has applied the optimal business processes across all Xtek sites and have identified a mode of application for new acquisitions.
Result: Xtek dramatically improved their operations in certain key areas; improving on-time deliveries, tracking costs more accurately, providing better customer service, increasing the productivity of their staff, reducing inventory, and having data at their fingertips to make better business decisions. During the economic downturn, they had to reduce their staff by 15-20%. Their new AX system, will allow for growth and volume increase without requiring growth of infrastructure. 
www.xtek.com




The Greenbrier Companies
The Greenbrier Companies

 

Client: For more than 40 years, Herley has been supplying solid, innovative, and sophisticated RF, microwave and millimeter wave components and subsystems to the defense and aerospace industries. A strong focus on product upgrades, R&D and new product development enables them to maintain technological leadership to the benefit of customers worldwide. In both engineering and production, they maintain state-of-the-art capabilities to ensure continued leadership and the ability to deliver on the increasingly complex and intelligent capabilities required for defense and aerospace applications.

Challenge: Herley has production facilities throughout the world; most of these sites were companies that they acquired. Each site was operating on their own ERP system. The goal for senior management was to establish an integrated system consistent throughout the company; utilizing standard business operations at all sites.

Solution: Herley utilized the expert business consulting services of Streamline Systems to establish best business practices at their headquarter location in Lancaster, PA. Taking these optimal processes, Herley and Streamline Systems then configured Microsoft Dynamics AX to support these optimal business processes.

Result: Herley is now working with Streamline Systems on developing plans to roll-out Dynamics AX to their other US operating units. The plan is to roll out standardized processes that were developed at their headquarter location to these remote plants.
 http://www.herley.com/





Ascent Solar's ground-breaking solar technology  
 Ascent Solar's ground-breaking solar technology

 

 

Client: The Greenbrier Companies [NYSE:GBX], headquartered in Lake Oswego, Oregon, USA, is an international leading supplier of transportation equipment and services to the railroad industry. The Company builds, leases, repairs and refurbishes freight railcars for a variety of customers in North America. It also manufactures and refurbishes freight wagons in the European market. The Company also is a leading supplier of ocean-going barges for the American maritime industry.


Challenge: Greenbrier had four manufacturing facilities throughout the US and Mexico. Each facility was operating with their own ERP business system. It was extremely difficult for them to improve their business operations with each site acting autonomously.  As well, it was extremely difficult to operate centralized financials and procurement with each site on different systems.

Solution: Greenbrier acquired Microsoft Dynamics AX to standard their production sites on a single business system. Utilizing the industry expertise from Streamline Systems, they were able to implement centralized financial accounting and centralized procurement. And together, we are establishing standardized best business practices for their production sites which will be rolled out to all their sites in 2010.

Result: At this time, with the project still on-going, Greenbrier has implemented Dynamics AX for centralized finance & procurement. Together, with streamline Systems assistance, they will have the most efficient operations at their manufacturing sites.
http://www.gbrx.com/





Ascent Solar's ground-breaking solar technology  
 Ascent Solar's ground-breaking solar technology

 

Client: Ascent Solar's ground-breaking solar technology delivers the highest efficiency rates available. They manufacture the only thin-film CIGS on plastic substrate, which provides unprecedented flexibility and lightweight advantages. The technology easily integrates into a wide range of product applications, including roofing surfaces for buildings, portable electronic products, defense applications, space solutions, vehicles and more.
Countries around the world are under increased pressure and global mandates to lower their carbon dioxide emissions. Ascent Solar solutions meet the world's most stringent guidelines by delivering products that provide a clean, renewable source of energy.


Challenge: Ascent Solar was beginning business operations with plans to establish a large global company servicing many countries around the world. They needed a business system that would enable them to start operations with a small staff and enable them to grow to be a very large global organization.

Solution: Ascent Solar chose Microsoft Dynamics AX, utilizing the expert business consulting from Streamline Systems. The project began by establishing their corporate accounting systems. Streamline Systems helped them establish global applications; positioning them for multiple sites utilizing multi-currency and multi-language. Then Streamline Systems helped them establish documented best practice operations for their brand new manufacturing facility. Their processes will be rolled out to new sites as they become operational.

Result: Ascent Solar is now operating on Microsoft Dynamics AX in the most optimum fashion. They are using the system with minimal resources. However, they are fully positioned to grow their business into a worldwide operation in many different countries.
http://www.ascentsolar.com/





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ERP Success Story


 

Read about challenges MDC Vacuum Products, LLC faced as they considered upgrading their ERP Systems and how they were able to improve their business with Dynamics AX implemented by Streamline Systems.

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